Spatial Information Exchange

Privacy

The New South Wales Department of Lands (Lands) respects your privacy.

Users of the Lands website can expect that information obtained as a result of that access will be treated in accordance with the New South Wales Government's privacy practices as regulated by the New South Wales Privacy and Personal Information Protection Act 1998.

In general, you can surf this site without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name and e-mail address.

We will let you know before we collect personal information from you on the Internet and will let you know the purpose for which that information is collected.

Further information on privacy is contained in the »Lands Privacy Statement.

Submissions

If you choose to give us personal information via the Internet - in order for us to reply to you, process an order or provide you with information, for example - we promise that you will know exactly how we intend to use such information. We will not publish your name on this web site without your permission. We will not publish your e-mail address on this web site. We will not distribute this information to others except as reasonably incidental to the purpose for which the information is collected. For example, we will disclose your name and address to a company we use to deliver goods purchased through the site to you. If you tell us that you do not wish to receive additional information from us, we will respect your wishes.

Any and all information collected at this site, will be kept strictly confidential and will not be sold, reused, rented, leased, loaned, traded, or otherwise disclosed to a third party except where that disclosure is reasonably incidental to the purpose for which the information was collected (as explained above). Any information you give on this site will be held with the utmost care, and will not be used improperly.

Unsolicited information

By sending any unsolicited information or material to Lands, you grant Lands an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Lands is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

Collecting information

Some non-personal information about your IP address, web browser and computer operating system are automatically transmitted to our web servers as an integral part of the operation of the Internet. Some of this information is used for demographic purposes as a technical resource to help us better serve our web site visitors. We analyse this data for trends and statistics, and then we discard it. Our web site logs are not personally identifiable and we make no attempt to link them with the individuals that actually browse the site.

Online transactions

If you place an order for product on this site, or use an online service that attracts a fee, we must collect information from you including your credit card number and contact information. This information will be used solely to fulfil your order or to provide the relevant service and will be retained securely as part of our business records.

Online inquiries

If you make an online inquiry, the information you provide may be forwarded to staff within the Department who can assist with your questions. The information will be used only to respond to the query made and a record of the communication will be retained for business purposes.

Statistical information, such as the number of inquiries and query response times, may also be aggregated from time to time for business purposes. This information will be desensitised that is personal information will be removed to ensure the privacy of the inquirer is retained.

Protection

Lands will use all reasonable endeavours to protect all personal information against loss, unauthorised access, use, modification, disclosure or other misuse.

Access to personal information

Lands will, at the request of an individual, provide the individual with access to all personal information which Lands holds and Lands will, at the request of the individual to whom the information relates, make appropriate corrections or additions to ensure that the information is accurate, relevant, up-to-date, and complete.

Public registers

The Department maintains several public registers in accordance with relevant legislation. Generally, a fee associated with access to and amendment of personal information held on public record. For more information please see LPI Privacy Statement.

Exceptions

Lands reserves the right to gather more extensive information than stated above and to make disclosures to appropriate authorities in circumstances where there:

  • appears to be unauthorised attempts to index, tamper with or otherwise interfere with files published on the site;
  • appears to be unauthorised attempts to access files which are not published on the site;
  • are attempts to intercept messages or otherwise interfere with the enjoyment of this site by other users;
  • are attempts to compromise the security of the web server or to breach the laws of New South Wales or the Commonwealth of Australia.

This web site contains links to other web sites. Lands is not responsible for the privacy practices or the content of such web sites.

This policy may be reviewed and modified from time to time to reflect changes and developments in policy law and practice. If you have any comments or questions about this privacy policy or about our privacy practices of Lands, please contact us in Australia on T: 02 9236 7603 or by using our Privacy Enquiry form.